Privacy & Data Policy
Your personal information is important to us at Surf Fern Play. This policy describes how we collect, protect, and use your data within our free social casino platform.
Information We Collect
Profile Information
When you create an account on our free casino platform, we gather essential data like your display name and email address for identification and support purposes.
Gameplay Data
We record your gaming activity and favorite titles to tailor the Surf Fern Play experience and provide personalized recommendations.
Device & Browser Info
Technical details like device type, operating system, and browser version are collected automatically to improve compatibility and performance across our online casino environment.
How We Use Your Data
Improving Services
Your data helps us refine Surf Fern Play's features and introduce new free social gaming content that enhances your enjoyment.
Player Assistance
We rely on your submitted details to deliver effective customer support and solve technical or account issues promptly.
Updates & Announcements
We may occasionally reach out with platform updates, new game releases, and event invitations that match your preferences.
Data Security & Storage
Protected Servers
All personal data is stored in secure, encrypted databases with restricted access to authorized Surf Fern Play personnel only.
Advanced Encryption
We use modern encryption methods and secure network protocols to ensure your private data remains protected during all interactions with our platform.
Data Retention
Your information is retained only for as long as required to maintain your account, deliver our services, and fulfill any applicable legal obligations.
Managing Your Information
Access to Data
You may request an export of your personal data stored on Surf Fern Play's free casino service at any time.
Updating Information
Changes to your profile details can be made directly through your Surf Fern Play account dashboard or by reaching out to support.
Requesting Deletion
Should you wish to close your account, simply send an email request to our team, and we will remove your data following confirmation.
Contact Our Privacy Team
For any data access, modification, or deletion requests, reach out to our dedicated privacy department:
[email protected]We usually reply to privacy-related messages within two business days to ensure fast and transparent communication.